The OD process: Focus in Organizational diagnosis
Diagnosis is basically a process of assessing the functioning of the organization to discover the sources of problems and areas for improvement. It is also a process of understanding how the organization is currently functioning and it provides the information necessary to design change interventions.
A diagnosis focuses mainly on external factors potentially affecting an organization such as its financial status and also focuses on results of organizational activities such as the quality and quantity of products and services.
In making the assessment, key areas are the systems and policies of the organization and their organizational procedures. These include things like their reward system, performance system and career system and also their decision making, communications, job design, and bureaucracy.
In this specific part of the lesson, I learned the importance of diagnosing things before anything else. We must always know the strengths and weaknesses as well as the threats and opportunities that an organization might have. Executing change without knowing exactly what needs to be changed would prove to be futile to an organization. Going through change is not a simple thing to do and must be carefully planned and executed in order to achieve the development the organization needs.
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